KetteRx GmbH is the controller of and is responsible for your personal data.
If you have any questions about this Policy or how your personal data is handled, please contact us using the details below.
Changes to this Policy
We keep this Policy under regular review. We may amend the Policy from time to time. Please check this Policy regularly to ensure you understand the terms that apply at that time.
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.
The Data we Collect about You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer the following different kinds of personal data about you (please note that this is not an exhaustive list):
Our Website is not intended for children and we do not knowingly collect data relating to children.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Collection of Personal Data
We use different methods to collect data from and about you including through:
Bases for Collecting your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we collect and/or process your personal data based on a legitimate interest this might be:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Please be aware that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purposes for Which we Use your Personal Data
We may use your personal data in the following ways based on the reasons set out above:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
We will obtain your express consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by contacting us.
Disclosures of your Personal Data
We sometimes share your personal data with trusted third parties.
This may include service providers who provide IT and system administration services, professional advisers such as auditors and insurers, regulators and other authorities.
We may also disclose your personal data to third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Policy.
To keep your data safe and protect your privacy, we require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We also only provide them with the information they ned to perform their specific service.
Your personal data may be transferred to third parties are based outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
When we collect or process your personal data, we will only keep it for as long as it is reasonably necessary to fulfil the purpose for which it was collected, including for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
In some circumstances you can ask us to delete your data. Please see the section on your rights below.
At the end of the retention period, your data will either be deleted completely or anonymised.
Under certain circumstances, you may have rights under data protection laws in relation to your personal data. You may have the right to:
Confirming your Identity
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests in relation to personal data that we collect and/or process within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We hope this Policy has been helpful in setting out the way we handle your personal data and your rights in relation to it.
For any queries regarding this Policy, or our privacy practices, please contact us by email